Game Ocean is committed to creating an online environment that provides the best experience possible for all of our users. That's why we've prepared these terms & conditions, which govern your rights as well as obligations when it comes time to use any portal or websites managed by us.
When you register an account with Game Ocean and continue to use the portal, it shall be deemed as acceptance of these Terms of Service by you. You hereby acknowledge that your continued usage of our product will take place under these rules which may change at any time without notice. These Terms of Service constitute a general agreement for the use of our products and services.
The words and expressions in these Terms of Service have the following meanings unless otherwise defined.
Account: Your account is the gateway to all of our services and it must be registered with Game Ocean.
CD Key: A CD key is a series of letters and numbers that can be found on cards, stickers or discs included with your game's packaging. They're usually delivered in the email address when you purchase something online since no physical media will come through.
Digital Goods: Digital goods are digitized content, such as CD Key and Gift Cards. They can be transferred electronically for payment or other purposes with the help of a third-party service provider.
Expansion: The expansion of a game is an integral part that makes it more interesting.
Game Key: A game key is an electronic device that can be used to activate software.
Game Points: Game Points are valuable in-game currencies that can be used to buy items and services for your character's adventure.
Gift Card: Gift cards are a great way to give the perfect present for any occasion.
Game Ocean Points: OffGamers points are a type of reward that can be earned and spent on the company's website.
Parties: "Party" means collectively, Game Ocean and you. "Party" shall mean any one of us.
Portals: the current gameocean.com and any other web portal managed by them such as introduced, administered, and managed by Game Ocean from time to time.
Prepaid Card: The value of your card will always remain the same, but you can reload it with more money as needed!
Services: Game Ocean offers a wide range of services on the Portals, including but not limited to publishing and reselling online games.
Softpin: Softpin means activation codes that are generated by game publishers for use on a particular game.
Store Credit: Store credit is an electronic value that can be added to your account at any time.
Time Card: Time Cards are the most common type of voucher in gaming. They allow you to activate or renew your subscription time on any game, so long as it's within their validity date.
Trial/Beta/Item Code: These keys are used to access games or online services for a limited time.
We at Game Ocean want to provide the best experience possible for our users. To do this, we have granted you a revocable license limited in time and scope which allows access but does not allow copying or distribution of Portal content without express permission from its owner.
You may not reproduce, duplicate or copy the Game Ocean’s portal and any portion thereof for commercial purposes without express permission from us. This also applies if you visit another site's page that contains links back to our server. This means no copying anything over!
By accessing the Portals (or any of them), you are agreeing that for every time you come in contact with their services and features.
● You are of legal age in your country to access the Portals and by using the Services, you and your parent or guardian accept and agree to be bound by these terms.
● You represent that you have either reached the age of “majority” or “legal responsibility” Where you live, or your parent or legal guardian agrees to be bound by these Terms on your behalf.
● The use of the Portals by you will not contravene any law or regulations in any jurisdiction in which
● Game Ocean has operations, or require Game Ocean to be subject to any additional licensing requirement under the laws of that jurisdiction; and
● Your personal information and the documentation submitted in this respect, including, without limitation, your full name, telephone number, correspondence address and email address, are true and accurate. You shall forthwith promptly notify us in writing of any changes in your personal information.
● You are required to provide your own equipment and internet access in order for you to connect with the Portals. You’re also responsible for any third-party charges incurred when connecting this hardware, or else we will gladly foot those costs if possible.
● To access and utilize the Services, you must have a valid Game Ocean Account. You can register for an account here.
● Be careful with your login information! You shall never share or trade the password to any of our accounts. If you have reason not to, don't forget that logins can be rooted and passwords changed remotely without notification.
● The information of your Account is important to you, and it's a responsibility that cannot be taken lightly. You must ensure the security of this data by any means necessary. Game Ocean will never send out notifications or confirmations without first obtaining confirmation from yourself about their authenticity.
● We're always looking out for your best interests, but this time you have to be careful. The notification or confirmation sent through our account might not come from an authentic source.
● Save as otherwise permitted by Game Ocean, you shall not, directly or indirectly, use the Services for any commercial purposes.
● You shall not use the Portals or Services for any fraudulent, immoral activities that may infringe upon third party intellectual property rights.
● You may not upload, post or otherwise make available any unauthorized or illegal activities on the Portals. However if you have a written permission from Game Ocean to do so then it is allowed but please note that doing this will void your warranty with respect to access being denied due in part because of such actions taken by yourself as well!
● You shall not use any intellectual property belonging to Game Ocean, including trademarks and trade names.
● You are not allowed to be disruptive or offensive in any manner whatsoever while using our website.
● You shall not use your portal to recruit new customers.
● You are responsible for ensuring that you follow the guidelines and procedures, which will be incorporated into your Service Terms. Game Ocean has sole discretion in updating these regulations at any time- they cannot wrongfully detain or profit from their errors caused by use of Services.
● Game Ocean takes your security seriously. We'll never underestimate the importance of staying up-to-date with our services. So, please make sure that you're always aware and willing to identify yourself when confirming any changes or updates through email correspondence - this will ensure accountability on both sides.
● The team of Game Ocean shall not be liable for acting on the notification or confirmation sent through your Account. Game Ocean shall not be obliged to investigate the authenticity or authority of persons affecting the notification or confirmation or verify the completeness of such notification or confirmation. Such notification or confirmation shall be deemed irrevocable and binding on you upon receipt by Game Ocean notwithstanding any error, fraud, forgery and lack of clarity or misunderstanding in respect of the terms of such notification or confirmation.
● The data you provide to Game Ocean is important and shall be treated with care. We advise that if there are any discrepancies in or incorrect information provided by us, we would appreciate being notified so as not to post it on our website for others who may find this page accidentally while searching through the site's content using search engines such as Google".
● You may need an Game Ocean’s account to use our Services and you are required to verify your details by providing the name, mobile number or email address so that we can provide a security token. A valid payment method must also be associated with this verified profile before accessing Portals through it; otherwise they will not allow access due in part from their terms & conditions which state: "You shall not misuse or abuse any service provided under these Terms."
● You are free to cancel at any time. If we deny your request, then please let us know so that this can be resolved as soon as possible!
● You shall not upload, post or email transmit any unauthorized or illegal activities on the Portals. This includes making available to other users of Game Ocean’s gaming website.
● You are not allowed to upload, post or transmit any material that contains software viruses or other computer codes designed to interrupt/destroy hardware & telecommunication equipment including but limited to Portal sites.
● By clicking on the "I accept" button, you are irrevocably and unconditionally allowing us to send updates of services offered or provided by Game Ocean
The Digital Goods in your account cannot be exchanged for real money.
This is a legal agreement between you and OffGamers. Unless otherwise permitted by us in writing, it's prohibited for any other person than the original owner of these digital goods to sell or transfer them outside our sites (or any one).
The purchase of Digital Goods is irreversible and cannot be refunded.
Game Ocean will consider refund or exchange requests in exceptional cases, such as if the goods bought-in any form of Digital Goods are deemed faulty and/or damaged.
This means that if you buy a product and it is faulty or damaged within 6 months of purchase, then OffGamers will take care of taking back this item in order for them not to lose out financially.
● You may pay for the Services in such a way that is available on our site according to current exchange rates.
● The usage of the Services (or any of them) through our account may be partially or completely denied, if you are remiss in making payments for taxes applicable on that transaction.
● You understand and agree that Game Ocean has complete discretion to cancel any payment request made by you without assigning reasons.
● We reserve the right to change or remove any modes of payment on our websites without prior notice. If you pay with an option that is changed, we will complete your order in advance before updating this feature for security purposes.
● Please read the description carefully and make sure that you are purchasing what is listed. Confirming these details will help us provide a better experience for all adventurers in-game!
● By purchasing products from Game Ocean, you agree that we are not liable for any losses or damages as a result of misinformation provided by ourselves.
● We're happy to help you with any difficulties. Please do not hesitate to contact our technical support for further assistance!
The day of the week and time are usually sufficient to accommodate your needs unless otherwise specified.
Game Ocean is not responsible for any downtime or error caused by factors outside its control, such as maintenance work on Portals. The company makes no warranty that service will be available at the times stated herein - users should always prepare themselves accordingly.
We may change the rules of play at any time, for some reason whatsoever.
In addition to above, if you do not utilize the Services for a continuous period of three (3) months, Game Ocean, at its absolute discretion, charges a fee for the maintenance of your Account.
● You can only use Store Credit if you have enough stored up before accessing the Service.
● The best way to get more time is by using your store credit card. You can use the store credit to purchase any of our services or digital goods.
● If there is insufficient Store Credit during the time of purchasing, Game Ocean shall have the absolute discretion to either:
a) reject or suspend the transaction; or
b) require you to pay the shortfall through any of the other methods of payment available on the Portals.
● Game Ocean may, at its sole discretion and without prior notice to you, amend the amount of your Store Credit or remove it entirely if it has been granted.
● Your Store Credit will automatically expire, without prior notice given by Game Ocean. It's a good idea to check your account every so often and make sure you're happy with what we've put there.
● When the account is closed, any remaining balance in Store Credit will be refunded.
● You should redeem your gift card for a single transaction.
● If a transaction value is more than the Gift Card's actual worth, then excess funds will be credited to your account as store credit.
● You will need to settle any difference between the transaction value and what is left on your gift card with either store credit in account, or by paying via other methods of payment available through portals.
● Each Gift Card is a unique code that can't be replaced or exchanged for cash.
● You can rest assured that Game Ocean will not be held responsible for any Gift Cards which are lost or misused without authorisation. For the avoidance of doubt, we're obliged to enquire into whether your card has been properly obtained but you shouldn't worry!
● The holder of this card agrees that if they suffer any losses or damages as a result, OffGamers cannot be held responsible.
● If your gift card has been fraudulently obtained or used on any means of payment for unsanctioned services, we will deactivate it.
● Each Gift Card will subject itself to follow such further rules/regulations at any time or from time-to which Game Ocean may choose.
● The gift cards from Game Ocean will expire after two years, without notice given by them.
● Service users are rewarded with Game Ocean Points for each purchase of goods or services on the Portals.
● An individual may redeem the Game Ocean Points for goods or Services on the Portals. The Game Ocean Points required to redeem such goods or service shall be as stated in the Portals.
● The redemption of the Game Ocean Points shall be subject to such further rules and regulations as OffGamers may introduce at any time or from time to time.
● Game Ocean Points cannot be exchanged for cash.
● Each Game Ocean Points shall automatically expire, without prior notice given by OffGamers, on the last day of the second (2nd) year from the day when that Game Ocean Points was first awarded to you or such other timeframe as Game Ocean may determine.
● Game Ocean Points will be forfeited once an account is closed and you will not be able to reactivate your account or redeem them after.
● Does not include manuals, installation CDs, box, physical card or other physical elements.
● You will be able to view your code(s) in your order history page after the completion of your order.
● Refund on pre-order items is available 2 weeks prior to product release. This does not apply to pre-order of CD Game Key. Once product is released there no refund, transfer or exchange shall be permitted.
● Once you have completed the purchase for any pre-order, CD Key, Time Card, Game Expansion, Game Point, Prepaid Card, Trial/Beta/Item Code, Game Key from Game Ocean, this would mean you agree that all information you have entered is accurate and correct.
REFUND AND EXCHANGE POLICY & DISCLAIMER
The holder of this card is solely responsible for any loss or damages incurred as a result.The customer is not entitled to a refund or replacement for any form of CD Key, Gift Card time card expansion game points, prepaid cards trial/beta items code etc.
In exceptional cases, a refund or exchange will be considered for goods bought-in any form of CD Key. This includes gift cards and timecards as well!
The customer has a limited time to request for refund or exchange on any faulty/damaged goods they may have purchased from Gameocean.com within 6 months of purchasing it. So, make sure you file your claim soon.
Game Ocean reserves the right to change any of these terms and conditions at any time, without prior notice.
Users agree and confirm that:
a) the user cannot recover any damages from Game Ocean. This includes indirect losses such as lost profits or data; it also covers personal injury and property damage in connection with Portal usage (for example: an online game). There are some exceptions - for instance where there has been clear negligence on behalf of our staff- but these too will be limited to exemplary amounts equivalent only up to twice what is spent by anyone using one portal throughout their time playing.
(b) Game Ocean will not be held responsible for any third-party products or content that are produced by an external source. You should carefully review their privacy statements and other conditions of use before using them on our site!
(c) Game Ocean warrants that, unless otherwise agreed upon in writing by them (and subject to the terms of this agreement), its liability for any damage or loss during the warranty period will be limited solely upon value received from you as compensation.
(d)This section is not intended to limit or alter your consumer rights.
Game Ocean respects the intellectual property rights of others, and we do not advocate or encourage any violations.
The Game Ocean’s company name/brand, logo, product and service names are proprietary to us. You cannot make use of them without our permission first-and they don't even belong in this agreement! We own all right over these things so there is no need for further discussion on the matter.
● When you make a transaction on the Portal, it will be conducted through telecommunication and data networks. So there is always the risk of disruption due to technical malfunctions or problems with your provider's network.
● You are aware that the delivery of your notification or confirmation may be delayed due to factors beyond our control, such as an email being sent by mistake. However, Game Ocean cannot guarantee prompt responses and therefore agrees upon no later than 1 day after receiving said message in order for us to make sure all deadlines can still occur on time.
● You agree to keep an eye on your transactions and do everything in order for them not to get lost.
● You must contact Game Ocean immediately if you are aware or believe your Account has been hacked.
● By creating an account with OffGamers, you agree to be held legally accountable for all transactions conducted through our service at any time prior to the receipt of this notification.
● We will investigate the incident and if we find it was not due to any mistake on your part, then Service suspension won't apply.
● You are granted permission to OffGamers, which shall mean that you irrevocably and unconditionally consent as well. The company reserves the right of privacy for users who have authorized it under law conditions or elsewhere within its services.
● Portals to such extent that Game Ocean may at its absolute discretion deem fit to:
a)such persons as Game Ocean may be required to disclose under the applicable law;
b)such other persons or entity pursuant to any governmental directive or order of the court; or
c)any other party to whom disclosure is deemed to be reasonably necessary by Game Ocean in relation to the provision of Services to you.
● We won't sell or disclose your personal information to anyone without first notifying you.
● You and we agree to resolve any disputes arising from your use of the Services through binding arbitration, which is subject exclusively to Australia's laws.
● You agree that all disputes, controversies or claims arising out of or in connection with the Services shall be resolved exclusively by the courts located within Australia.
● We'll make sure you get the go-ahead from your government before using any of our services, so that everything is in compliance with local laws.
● You are responsible for ensuring that any cross-border transactions comply with the laws of all involved countries.
● You agree to hold Game Ocean harmless from any and all claims, demands or liability arising out of your breach or contravention with this Terms of Service.
Game Ocean reserves the right to cancel any service at anytime without warning. After cancellation, your account may be reactivated on different terms if Offgames decides so- they are arbitrary and change from time to time!
Your use of the Services is subject to all rules and regulations set by OffGamers. If you fail, despite this warning,to comply with any terms within its service then your account may be terminated without notice at their discretion or suspension for an unclear reason such as fraud/misuse involving services; these actions would harm us more than anything so please keep this in mind before doing anything illegal.
Game Ocean reserves the right at all times to suspend or block access on its Services (or any part thereof) for any reason whatsoever and upon whatever conditions they see fit.
● Upon suspension of our services-
a) all rights granted to you hereunder shall immediately will be frozen pending investigations;
b) all Digital Goods held under your Account or otherwise purchased by you shall be frozen pending investigations;
c) Game Ocean may at its absolute discretion, decide not to act on any request received by you after the effective date of suspension;
d) Game Ocean may at its absolute discretion, decide not to act on any confirmation or request received by you between the date of notice of suspension is given to you and the effective date of suspension (if there is a lapse of time between the two dates); and
e) Game Ocean shall notify you of the outcome of investigations.
● Upon cancellation or termination of the our services-
a) All rights granted to you hereunder shall immediately terminate and shall revert to Game Ocean.
b) You shall immediately pay to Game Ocean all outstanding fees and charges due and owing to Game Ocean.
c) Game Ocean may at its absolute discretion, decide not to act on any request received by you after the effective date of termination;
d) Game Ocean may at its absolute discretion, decide not to act on any confirmation or request received by you between the date of notice of cancellation/termination is given to you and the effective date of termination (if there is a lapse of time between the two dates); and
e) You hereby irrevocably and unconditionally authorize Game Oceanto set off all moneys due and owing by you to Game Ocean (if any) from the moneys that are payable by Game Ocean to you in respect of the delivered purchased Digital Goods.
● All notices and documents sent to Game Ocean will be delivered by registered post. In the event that you provide us with a shipping address, we'll send any required notifications or materials directly from there as well.
● All notices and documents required to be given by Game Ocean under these Terms of Service to you shall be sent to you by any one of the following methods:
a) Electronic mail to your last known electronic mail address according to Game Ocean’s records.
b) Posting the notice or communication on the Portals.
c) Notices placed with or in any of Game Ocean’s’ written communications to you.
d) Notices placed through any media.
● You are deemed to have received any notice or document sent by Game Ocean on the day following its transmission.
● The Game Ocean’s Terms of Service are the only set in stone. You cannot succeed with these unless you agree to them, so be sure that they will apply later.
● If a provision of these Terms is declared by any judicial or other competent authority to be void, we will still endeavor for the object and intention behind that particular section. If it cannot legally operate as written then our company has every right at law to allow us an opportunity to modify its content in such a way which would achieve the same result without violating anyone's rights.
● These Terms of Service represent a binding agreement between you and us. If any provision is found to be invalid or unenforceable by virtue hereof, such will not affect other provisions which remain valid and enforceable under applicable law
● Game Ocean reserves the right to modify these Terms of Service (and any other guidelines and procedures, specific rules or conditions for products offered) from time-to-time at its sole discretion. These changes can be made by way of posting on Portals or in such other manner as determined by Game Ocean themselves--but don't worry! If there's anything about your account that needs updating before then you'll receive notification via email so please check carefully each month.
● Game Ocean will notify you of any amendments within 30 days.
● We hope you will enjoy using the portal and services. By continuing to use them, we assure that your agreement with these Terms of Service (as modified from time-to-time) remains in effect. If there are any changes or updates made by us regarding how something works please let us know so this document can be updated accordingly.
You may not assign rights under these terms without the prior written consent from us, which we'll provide upon request.
These Terms of Service shall be binding on you and your heirs, personal representatives, estate or permitted assigns (where applicable).